Introduction & Authorized Partner Scope
Welcome to the official project showcase website for Prestige Palm Court (located at Madhavaram bang on Grand Northern Trunk Road NH-5, Chennai). This website is operated and managed by the authorized marketing partner for the project.
This Privacy Policy outlines how the authorized marketing partner ("we," "our," or "us") collects, records, stores, utilizes, shares, and protects the personal and technical information you provide when visiting our website, submitting inquiries, requesting brochures or price sheets, scheduling site visits, or interacting with our property advisors.
Information We Collect
In order to provide seamless real estate advisory services, accurate pricing estimates, and project floor plans, we collect the following categories of information:
- • Full Name
- • Mobile Phone Number
- • Email Address
- • City / Residential Location
- • Unit type (2 BHK / 3 BHK / 3 BHK Large)
- • Indicative budget range (₹1.10 Cr – 1.55 Cr*)
- • Intent: End-use, investment, or rental
- • Preferred site visit date and time
- • IP address and approximate city/region
- • Browser type and operating system
- • Referring URL and campaign source tags
- • Device type (Desktop, Mobile, Tablet)
- • Inbound enquiry notes and callback requests
- • WhatsApp chat records for unit queries
- • Telephonic consultations with advisors
- • Form submission timestamps and intent
How We Collect Your Information
We gather data through transparent, user-initiated touchpoints:
- ✓ Online Lead Capture Forms: When you complete the "Get Price Sheet", "Download Brochure", "Check Pre-Launch Pricing", or "Book Site Visit" forms.
- ✓ Direct Calls & Phone Inquiries: When you initiate contact via telephone (+91 80970 23337).
- ✓ Automated Web Telemetry: Using secure cookies, pixels, and web beacons that record session interactions, clickstream paths, and page performance.
Purpose & Use of Collected Data
We utilize the collected information strictly for legitimate real estate advisory and customer service functions, including:
Delivering Project Details & Cost Breakups
Providing floor layouts, master plans, pre-launch payment schedules, and verified pricing sheets for Prestige Palm Court Madhavaram.
Coordinating Site Visits & VIP Previews
Arranging guided property inspections at Madhavaram NH-5, coordinating model apartment tours, and providing site directions.
Banking & Home Loan Pre-Approvals
Assisting homebuyers with loan eligibility checks from pre-approved national and private banking partners upon user consent.
Important Construction & Regulatory Notifications
Sending critical updates on project construction milestones, pre-launch timelines, RERA statutory disclosures, and launch offers.
Information Sharing & RERA Disclosures
We do not sell, rent, trade, or distribute your personal data to unauthorized third-party marketing firms, spam syndicates, or commercial data brokers.
Data sharing occurs only under strictly defined, compliant circumstances:
- Project Developer (Prestige Group): As authorized marketing partner, we transfer buyer inquiries and EOI submissions directly to the developer's CRM for unit allocation and formal booking agreements.
- RERA Registered Brokers & Advisors: We may share data with authorized, RERA-registered real estate partners for facilitating physical site visits, document verification, and client service.
- Regulatory Authorities: We may disclose information if required under applicable Indian laws, judicial orders, or TNRERA compliance directives.
Data Security & Confidentiality
We implement robust technical, organizational, and physical safeguards to defend your personal information against unauthorized disclosure, interception, destruction, or misuse:
SSL/TLS 256-Bit
End-to-end data encryption across all form submissions.
Role-Based Access
Only verified property advisors can access client lead records.
Secured Cloud CRM
Compliant database servers with regular vulnerability scans.
Data Retention Period
We retain personal inquiry information for the duration necessary to satisfy the property purchase process, support post-inquiry home loan processing, and comply with TNRERA statutory record-keeping mandates.
If an inquiry remains inactive or you formally request data removal, we securely archive or purge your contact information from our active outreach databases in accordance with our retention policy.
Your Rights & Opt-Out Options (DND)
As a prospective homebuyer or website visitor, you enjoy explicit rights regarding your personal information:
- Right of Access & Correction: You may request a review or update of the personal information stored in our records.
- Do Not Disturb (DND) & Marketing Opt-Out: If you no longer wish to receive calls, SMS, WhatsApp messages, or newsletters regarding Prestige Palm Court Madhavaram, reply "STOP" or "UNSUBSCRIBE" to any communication or contact our grievance team.
- Right of Deletion / Erasure: You can submit a formal request to erase your contact information, subject to ongoing legal or transaction agreements.
Contact & Grievance Redressal Officer
If you have any inquiries, feedback, or grievance regarding this Privacy Policy or our data handling practices, please connect with our Grievance Officer:
149, Grand Northern Trunk Road, Punniammanmedu, KKR Nagar, Madhavaram, Chennai, Tamil Nadu 600110.
Operating Hours: Monday – Sunday | 9:00 AM – 8:00 PM IST
Explore Prestige Palm Court
7.98 Acres, 5 High-Rise Towers (2B+S+22), 910 Apartments, 33,500 sq.ft Clubhouse (G+3). Premium 1, 2 & 3 BHK residences from ₹66 Lakhs* | Handover: June 2030.